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FAQs

  • How do I track my order?
    Once you order has been dispatched, you will receive an email with the tracking number of your package.
  • How long will it take for my order to arrive?
    From the moment you place your order. We will ship your order within 48 hours.From the moment you place your order. We will ship your order within 48 hours.（Please note that FedEx does not deliver on weekends. To track your shipment, please use the tracking number provided.）
  • Is my package insured?
    Yes, your package is insured against damage, theft or loss until it arrives at the shipping address and is signed for.
  • What is the shipping cost?
    Onemorebagonemorebag appreciates your support and offers free express shipping on all orders.
  • I entered the wrong shipping address, how do I change it?
    If your order has not yet been dispatched and you have not received a tracking number, please send an e-mail to [email protected]
     to let us know.
  • How To Pay Without A PayPal Account
    When you do not have a PayPal account, you can pay directly by credit card, please click on this line to refer to the steps
  • If you have any questions, you can contact our online customer service
    Whatsapp+8618102794375